FAQ
Q: Hey, I played here before! Where is my stuff?!
A: If you played during our early betas (march 2021 or beforehand) then unfortunately your gear is gone. Our server burned down in an OVH datacenter fire!
A2: We do not wipe, or ever intend to have this mechanic in our game. Everything you own is backed up offsite (burned backups, yum!) autonomously every hour via Phoenix's own homebrew nowadays.
Q: Help I have an error!
A: Restarting your game (not rejoining) normally works as everything is auto-downloaded. If this issue persists, subscribe to our content here
Q: Help I lost my item!
A: Remember to always lock your items that you do not want to lose. It prevents you from selling, dropping, grinding or otherwise losing them!
Q: Do you have settings for the gamemode?
A: Here you will find how to change settings relating to RaidZ. You may change everything from your HUD size to hiding certain aspects of the HUD.
Q: How do I use slots 7 through 9 without scrolling?
A: Open your console and paste this:
bind 7 slot7; bind 8 slot8; bind 9 slot9
Q: How do I load attachments automatically?
A: Save your attachment prefix as “auto” and it will load when you equip the weapon!
Q: Where can I make a ticket?
A: Here you can open a ticket about important bugs. Please do not open a ticket for small issues, use our Community Discord #help channel!
Q: I found an exploit,bug or error what do I do?
A: If you found an exploit or bug you can make a ticket Here or you can report it to an admin on discord.
A: If you found a MAP issue report this to MoonLight in management or also make a ticket with the issue and screenshot.
